1 reviews | Active since Aug 2013
Charges and there is no proof
Good day Peter<br> <br> On the 1st of the i receieved 1 GB from Vodacom already from the first till today i have Paid R 68.22 for data usage. How can that be possible? If i recieved 1Gb from vodacom on the 1st. Its means that my data that i uses from the 1st is suppose to go of the 1GB? So Vodacom is charging people mony because they can? when you ask them for the brakedown they said they cat provide it for you so the question is what are they hiding?<br> <br> Then they charge me General Service when i ask they they said its the nr *111# how can you pay on vodacom for a vodacom nr? Also when i ask them for the breakdown they said i need to get the itemsised billing report so to find out wht is the services of R 10.00 i need to pay R 20.00 for that how can that be? you recieved a invoice but you still have to pay for services even if you dont have proof? <br> <br> its like SARS tells me i have to pay R 100.00 rand if i ask them for that it is they can providde me with a breakdown but Vodacom cant? so its means they is busy taking people money because people normaly just pay and not ask why?<br> <br>
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
