1 reviews | Active since Jun 2014
Charges
I am very frustrated with Vodacom, it started in December wen i nktice I have been charge for Vodafone live. I went to a vodacom shop and they said they can't do anything I must phone customer services. I did contact them, and explain the problem and they escalated it to another department. They siad it will be sorted out. They came back apologizing and offer me a discount. This month it is the same, again charges for Vodafone line of which I do not know , I send them an email on the 19th of January 2018, I only got the noreply email back from them. Their service is bad and if you want to cancel the contract , they have such a lot of stories.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
