NH
Neville H

1 reviews | Active since May 2011

08 Apr 2017, 09:38

Charged upgrade fee on account

<p>Got charged an upgrade fee on my account and the upgrade was done by vodacom online. Even when queried they said there was no fee. </p>

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Replies (1)
Vodacom
Vodacom's reply08 Apr 2017, 09:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team