PD
Pascale D
1 reviews | Active since Jul 2011
04 Jul 2015, 18:38
Charged to see who is calling me
I recently signed up for a vodacom contract. I chose the package I could afford and signed up for 24 months. I started receiving a LOT of calls from \unknown number"and then realised that something was wrong. I called Vodacom and they notified me that to see who is calling me will cost R10 extra per month.<br> <br> This is ridiculous. Surely the whole point of having a phone is to see who is calling you. On pay as you go it is a standard feature.<br> <br> No where on the contract was it specified that I needed to sign up for this additional feature.<br> <br> Shocked. Total ****************"""
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Replies (1)Vodacom's replyOfficial
05 Jul 2015, 07:44Hello Scully SA,
Please be advised that we are currently attending to your query. Apologies for any inconvenienced caused.
Regards,
Consumer website team
Please be advised that we are currently attending to your query. Apologies for any inconvenienced caused.
Regards,
Consumer website team
Vodacom's reply05 Jul 2015, 07:44
Official
Hello Scully SA,
Please be advised that we are currently attending to your query. Apologies for any inconvenienced caused.
Regards,
Consumer website team
Please be advised that we are currently attending to your query. Apologies for any inconvenienced caused.
Regards,
Consumer website team
