PD
Pascale D

1 reviews | Active since Jul 2011

04 Jul 2015, 18:38

Charged to see who is calling me

I recently signed up for a vodacom contract. I chose the package I could afford and signed up for 24 months. I started receiving a LOT of calls from \unknown number"and then realised that something was wrong. I called Vodacom and they notified me that to see who is calling me will cost R10 extra per month.<br> <br> This is ridiculous. Surely the whole point of having a phone is to see who is calling you. On pay as you go it is a standard feature.<br> <br> No where on the contract was it specified that I needed to sign up for this additional feature.<br> <br> Shocked. Total ****************"""

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Replies (1)
Vodacom
Vodacom's reply05 Jul 2015, 07:44
Official
Hello Scully SA,

Please be advised that we are currently attending to your query. Apologies for any inconvenienced caused.

Regards,

Consumer website team