1 reviews | Active since Nov 2016
Charged once again for a handset i DO NOT HAVE!
<p>My account has still not been sorted out, i was once again charged for a handset i do not have!! Sadly this is the ONLY way that someone who kind of knows what they doing contacts a person.</p> <p>I WANT MY 2 CONTRACTS WITH VODACOM CANCELLED.</p> <p>Sick and tired of dealing with such bad service and being shunted from pillar to post, we pay your salaries!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
to this day this matter has NOT been resolved - not even a call! You have left me no option but to approach the necessary authorities that govern consumer rights and legalities within your industry as I consider this to be theft of your clients money!
to this day this matter has NOT been resolved - not even a call! You have left me no option but to approach the necessary authorities that govern consumer rights and legalities within your industry as I consider this to be theft of your clients money!