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Pumeza M
1 reviews | Active since Sept 2018
08 Jan 2021, 02:03
Charged laptop insurance while never took no laptop
I only have a router contract for the data with vodacom but to my surprise am charged an insurance of the router and the insurance for laptop i never took no laptop or cell phone with them this has been happening for the past 25months account number
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Vodacom's replyOfficial
08 Jan 2021, 07:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2021, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team