PN
Preeantha N
1 reviews | Active since Jul 2012
10 Mar 2015, 10:54
Charged for upgrade and old contract
i did an upgrade which started on the 01st March , i get my statement and there is still R70 from my old contract that i have to pay every month till May. how can this be if i do an upgrade and nobody has notifid me about still paying R70 till May. if i had been told that i still need to pay R70 every month till May, i would have waited for my contract to end and then upgraded my contract. How can i pay R70 when i am not using the phone.
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Replies (1)Vodacom's replyOfficial
10 Mar 2015, 12:31Hello preeantha,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply10 Mar 2015, 12:31
Official
Hello preeantha,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
