KN
Khanyisile N

1 reviews | Active since Dec 2013

11 Jun 2015, 20:04

Charged for two routers i do not have

Last year in 2014 I received two routers from Vodacom on a contract. Upon receiving them I realised that they are not connecting/working. I told Vodacom to collect them and cancel the contract and in December 2014 a courier company was sent to collect them. They were collected but to date I am still paying for them and I do not have them. I need to pay because they are still billing me and if I do not pay I was told that it's going to affect my credit record.<br> <br> Please assist.

0
Replies (1)
Vodacom
Vodacom's reply12 Jun 2015, 13:06
Official
Hello Man baths 22,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites