DY
David Y
1 reviews | Active since Jul 2020
11 Mar 2022, 16:45
Charged for something i didnt get
Took a 2gig a month contract, still use my own phone. They are charging me 40 a month for a handset (never got one) they promised to contact me to rectify this but havent. Please beware pushy call centre agents phonening you when you contract is due for renuwal.
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Vodacom's replyOfficial
12 Mar 2022, 10:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Mar 2022, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team