rC
ria C

1 reviews | Active since Jul 2011

14 Feb 2015, 12:01

Charged for service I did not request

I've always had my contract with Nashua Mobile but when they ceased operation in November last year, I became a Vodacom customer (without any choice). Since then I have been charged an additional R13 per month for \itemized billing"which is something I need like a hole in the head. We have NO cell reception so I NEVER make calls on my phone"

0
Replies (1)
Vodacom
Vodacom's reply15 Feb 2015, 10:56
Official
Hello Ria Cook,

We apologise for the delay in resolving this matter.

One of our consultants will contact you to assist with this issue.

Kind regards
Consumer Website Team