JE
Julian E
1 reviews | Active since Nov 2009
25 Nov 2019, 11:25
Charged for out-of-bundle data without opting-in
Vodacom has been charging me for out-of-bundle data even though I never opted-in for out-of-bundle data. This is ********* behaviour.
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Vodacom's replyOfficial
25 Nov 2019, 12:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply25 Nov 2019, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team