HD
Hulk D
1 reviews | Active since Nov 2018
09 Nov 2018, 12:33
Charged for goods returned
Ordered a router on promotion Received 4 Returned 3 Being charged for 4 and not only 1 Called numerous times...excuses left right and centre. Want my monies paid bac****! Spoke to a Gugu ...she will calll me back...phoned again....said no we must phone back on the 29th!!!! No customer service!!! I want answers!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Nov 2018, 13:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Nov 2018, 13:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,