1 reviews | Active since Jan 2015
CHARGED FOR DATA USAGE ON CAPPED ACCOUNT
It has been almost four months since i complained about vodacom charging me for data on a capped account. They managed to sort out my previous issue. I thereafter capped my account with a call centre agent and also changed my account to a TOP UP contract, i filled in the forms an emailed it to them. Today i visited Cellucity to take out another Vodacom Contract and to my disbelief i was declined based on a bad payment profile. So i got to the customer care and ask them to review my account and find out that i was being charged for data usage again. I can't understand how i can be charged for extra data usage on a capped account and further more i changed this account to a top up contract. VODACOM is really *********** people like this. I WOULD ADVISE EVERYONE NEVER TO TAKE OUT A VODACOM CONTRACT. I used to have a contract with MTN and have never had issues with them ever. I guess i will be switching back to them with the new contract that i want take out. I will never take out another VODACOM CONTRACT. <br> <br> VODACOM Please assist me with this matter. This is ridiculous. Thanks <br> <br> Kind Regards<br>
