1 reviews | Active since Aug 2017
Charged for data not registered on profile
<p>Despite having bought an additional 1GB of data on the 11 August 2017. I was told that I had no data left. Confirmation of the 1 GB was received from Vodacom and confirmed that it was activated. The activation never happened!! I paid for it and never got the benefit of the data. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Ken
As discussed, feedback has been provided.
Regards,
RJ
Hi Ken
As discussed, feedback has been provided.
Regards,
RJ