CK
Christiaan K
1 reviews | Active since Jul 2015
06 Jul 2015, 18:24
Charged for data I did not use
At the beginning of June I logged a querie/complaint with Vodacom Data support that I have been charged for data that I did not use as I used Wifi during working hours and topped up with once of data bundles when I was close to my limit. The original reply was not the data has been used in May even though the data counter on my phone showed that I stayed within bundle limits. Then suddenly I jumped to \No the data in question was used in April"which is more unlikely as I have been on training during April for 2 weeks and when I was back at the office I was piled up with work and were working on the PC when at the office"
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Replies (1)Vodacom's replyOfficial
07 Jul 2015, 08:22Hello Kilian7,
We are investigating your query and will revert back with feedback.
Kind regards
Maxwell Cloete
We are investigating your query and will revert back with feedback.
Kind regards
Maxwell Cloete
Vodacom's reply07 Jul 2015, 08:22
Official
Hello Kilian7,
We are investigating your query and will revert back with feedback.
Kind regards
Maxwell Cloete
We are investigating your query and will revert back with feedback.
Kind regards
Maxwell Cloete
