CHARGED FOR DATA BUNDLES NOT PURCHASED

Charged for 2 x 500mb data bundles - NOT PURCHASED<br> SERVICE REQUEST NUMBER: S3-8G61E-EX63R<br> <br> 21 September 2015 charged:2 x 250mb data<br> 1 x 100mb data<br> 21 September 2015: 1 x 500mb REMOVED<br> Same service request number<br> <br> I am not able to speak to Technical department.<br> Vodacom are very quick to charge but VERY SLOW at respond<br>