Charged for Comped Data!!

<p>Had a problem in Dec16, couldn't load data on my Vodacom app. Long story short, Vodacom had a ticket open on my account. After many calls to callcentre with no joy (plenty promises), called the HO. Made contact with Riael Solomon. Sorted me out, said he would comp me 1gig data. All good. The I discovered I had been charged for the 1 gig! Have been trying to get hold of Mr Soloman to reverse, doesn't return my calls, sick of this having to continually follow. Not about the money its about the principal.</p>