1 reviews | Active since Oct 2012
Charged for a service every month even after cancelling!!!
<p>I get charged every month for a blackberry service yet I don't have a blackberry. I phoned Vodacom contracts department numerous times and it was still on my profile. Thyey've been taking this money without me even using that **** service!!1 furthermore my contact is R479 a month, however on the 2nd or 3rd day I would notice its R503, without me evening going over any bundles. How does that work?????</p> <p>I went through to Vodacom bluff last sa****ay and got them to remove the BB service, however what happens to all the money you guys have been taking for nothing even after me complaining numerous times????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Nobody has contacted me since this post. Furthermore I haven't noticed a change in my bill. I received a rather weird message on Thursday
Dear customer, future deactivation request for BB10 on ********** 05000, has been cancelled. Please call 082111 for any queries
Nobody has contacted me since this post. Furthermore I haven't noticed a change in my bill. I received a rather weird message on Thursday
Dear customer, future deactivation request for BB10 on ********** 05000, has been cancelled. Please call 082111 for any queries
