CM
Cynthia M

1 reviews | Active since Aug 2017

01 Aug 2017, 05:43

charged for a cancelled contract

<p>I have cancelled my Vodacom contract several times, when I thought finally it has been cancelled, another debit order goes off on my account. I did not sign up for anymore subscriptions and I will buy my own airtime, thats what I told the call centre agents.Quit playing with people and I am changing network providers after this. </p>

0
Replies (2)
Vodacom
Vodacom's reply01 Aug 2017, 06:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

CM
Cynthia M's update02 Aug 2017, 12:57
Reviewer Update

I am still waiting