RK
Raksha K

1 reviews | Active since Dec 2016

02 Dec 2016, 08:44

CHARGED FOR A CANCELLED ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>Vodacom is just absolutely useless!!! I have been debitted on an account that was cancelled in OCTOBER now in December!! ***?? And no one who works at Vodacom is smart enough to explain to me what is going on !! I demand to be refunded!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 11:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team