SZ
Sobahle Z

1 reviews | Active since Jan 2016

31 May 2018, 09:17

Charged Double for Data every time!

I was charged R498 for 2GB of data. When I bought the data, my app said 2GB of data costs R249. This is the second time this has happened, according to my knowledge. So therefore I am overcharged for data every month and unless I report it, nothing is done about it.

0
Replies (1)
Vodacom
Vodacom's reply31 May 2018, 09:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,