MF
Malcolm F
1 reviews | Active since Aug 2012
12 Oct 2015, 11:14
Charged but did not receive Data
On my top up account, I was charged for 250mb of data for October.<br> I have never requested this however it was put on my account.<br> No Data was loaded on my account on 1 October either so I am being charged for something I did not receive.
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Vodacom's replyOfficial
12 Oct 2015, 12:40Hello mal_206,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply12 Oct 2015, 12:40
Official
Hello mal_206,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM