Charged burmt no airtime allocated

<p>Its been 18 days since I was ****** by Vodacom. I logged a query to the worst call centre ever. First you have to listen to a voice telling you how great vodacom is and how they want to serve you as client. To the controrary! After my query was logged I had o call them again after a week to hear what was going on. No feedback zilch!!! They charged me for my topup amount but never allocated. I am sick a tierd of your call centre staff not being able to resolve my issue. Why does your call centre exist? </p> <p> </p> <p>I want to cancel my contract but did you see the cost to cancel. I am shocked!!! I was a proud customer but now I am looking for an alternative service provider that does not cost an arm and an leg... </p>