LK
Leonardo K

1 reviews | Active since Feb 2016

05 Apr 2016, 08:56

Charge-Yes, Sending invoices-Not

Vodacom is continuously deducting moneys from my account, but refuse or fail to regularly email the necessary invoices/statements. Why is Vodacom, unlike other companies, expecting to be paid without allowing the customer the right to check the invoices for correctness. Do we have to blindly trust Vodacom not to make mistakes? This is an unacceptable practice.

0
Replies (1)
Vodacom
Vodacom's reply05 Apr 2016, 10:11
Official
Hello leonardokleiman,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team