1 reviews | Active since Sept 2010

26 Dec 2016, 14:59

Charge without delivery? That's VODACOM! AGAIN!

<p>Vodacom currently doesn't have working services to buy data bundles (not *111# or the iOs app actually delivers data after purchasing it via the service), which means Vodacom is richly profiting from out-of-bundle data. My wife has been attempting to purchase data on her phone but the only thing we ever get is acknowledgement of the transaction without any data delivery.</p> <p>It seems that the only service Vodacom is interested in keeping in working order is the billing services, and the customers can go to hell in a handbasket if they expect delivery for the charges. </p> <p>This is highly unacceptable and *********! Fix your services!!!</p>

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Replies (1)
Vodacom
Vodacom's reply27 Dec 2016, 07:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team