DS
Daniel S

1 reviews | Active since Feb 2016

29 Oct 2016, 09:59

charge more than they should

<p> I went to vodacom at lakeside mall in Benoni to upgrade my cellphone and lap top the one who help me never explained everything properly to me and when they took my money they took more than I expected I called vodacom and as soon as they asked me who helped me they were surprised and that person resigned as well now I must take a day off from work to sort out this mess I was charged almost R500 more on my debit order </p>

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Replies (1)
Vodacom
Vodacom's reply29 Oct 2016, 10:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team