Charge Double for Smart M + Line Rental
I tried to contact Vodacom to sort my account out for the last 2 years! Went well for awhile and now they start charging me double Smart M + Line Rental. I send an e-mail 4 days ago and it was just ignored. ***~SCR4.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Hester Wait,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the inconvenience caused.
Regards,
UW
Dear Hester Wait,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the inconvenience caused.
Regards,
UW