Chaos caused by Vodacom

Porting my number to Vodacom has been a nightmare. I started the porting process on 23 Aug 2022 and received an sms on 26 Aug 2022 that it was “successful”. I’m using these “ “ because since then I haven’t been able to receive any calls, iMessage, sms’s and FaceTime (won’t activate). I had let their service team on Twitter about the problem and they to gave me Android settings instructions though o had specifically mentioned that I’m an iPhone user. They then told me to reach out to iStore, the problem wasn’t theirs. I then went to iStore, they assisted me and told me that I need to take this up with my service provider because there was nothing wrong with my phone. I visited the branch at Sandton City Mall twice this week, when I left the store the first time, they advised me that I should able to receive calls and messages after 2-4hrs; went back because that’s not what happened. This problem seems to be beyond their capacity because I’m still unreachable, which is a huge inconvenience because everything is connected to that number and I could be losing out on important things because of Vodacom. Their Twitter service team doesn’t know what they are doing! They said they tried to call me but I’m not answering my phone - but that’s what I’ve been complaining about all along I CANNOT RECEIVE CALLS AND MESSAGES, they won’t go through!