Changing to vodacom has been a nightmare

Elected to change to vodacom from cell c due to the rest of my partners being with them.

Phone took close to 3 weeks to arrive with little communication from the agent other to say there was a delay (2 weeks ago) and it's on its way (Monday). It reached a point where I honestly thought I had been ****med.

It eventually arrived on Friday marked with the ID number belonging to one of my business partners, the agent never Answers his phone.

Phone was also not properly sealed.

My number hasn't been ported as requested. Agent doesn't contact me to help me with this.

Worst mistake I have made is changing to vodacom as I am now officially 1 day in to a 36 month contract with them and their service is non existent.