JR
Johan R
1 reviews | Active since May 2013
16 Apr 2015, 09:33
Changing Tarrif of 24-month contract after 12 mon
During April 2014 I was telephonically contacted by Vodacom Marketing and promised that if I change my \Talk 500"contract (which I had for many years) to a new 24 month XL-bundle contract I would save a lot of money on the new contract because it includes a data-bundle. NEVER EVER!!! did the marketer told me the contract-fee will increase after 12 months. I have received a SMS from Vodacom informing me that my contract-fee will increase from 01 May 2015. My questions are : 1) How can I get out of this Contract"
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Replies (1)Vodacom's replyOfficial
16 Apr 2015, 14:10Hello Johandr,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply16 Apr 2015, 14:10
Official
Hello Johandr,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
