SN
Shannel N

1 reviews | Active since Sept 2016

30 Sept 2016, 09:43

Changing of number

<p>Hi, </p> <p>I have 2 contracts with Vodacom currently.</p> <p>I have had some security issues in the past with one of my numbers and called Vodacom to have my number changed which they did, this was last year September or October 2015 at a cost of R360 I think. Now I need my number changed again due to personal and security reasons but they are unable to assist me this time around. They say that I can only get a new number with a new contract.</p> <p>Is there no way for me to change my number, I dont mind paying for it to be done.</p> <p>Thanks</p> <p>Shannel.</p>

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Replies (1)
Vodacom
Vodacom's reply30 Sept 2016, 11:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team