1 reviews | Active since Jul 2013
changing networks after 18 years.
<p>After 18 years being with Vodacom (purely because they had the best customer service) I will now be moving on to another network due to bad customer service/pathetic policies regarding cellphone repairs.</p> <p>I was expected to pay R1500 to repair my phone because there's a crack on my screen even though that's not the issue with the fault (as the phone was not dropped and I had the same issue when I just got the phone and it was returned unfixed) is not the customer service that I expect from the most expensive network. Will rather save my pennies paying less for data and going with a network with equally ****py service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter, regrettably it remains unchanged. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter, regrettably it remains unchanged. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
