SN
Simangele N
1 reviews | Active since Mar 2015
06 Jul 2022, 12:38
CHANGING MONTHLY BILLING WITHOUT INFORMING ME
VODACOM CHANGE MY BILLING FROM R350 TO R453.42 WITHOUT MY KNOWLEDGE; I WAS NEVER INFORMED ABOUT THIS I ONLY SAW THIS AMOUNT GOING OFF MY ACCOUNT ON THE 25/06/2022. I PAID ALL MY OUTSTANDING ARREARS.
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Vodacom's replyOfficial
06 Jul 2022, 14:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2022, 14:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team