AP
Alec P

1 reviews | Active since Aug 2016

16 Sept 2018, 18:34

Changing from FNB to Vodacom

On the 1st of August I started with porting in my number from FNB to Vodacom. Upon till now the porting has still not happened as Vpdacom had problems with their system which was sorted out last week. Porting still has not been done.

0
Replies (3)
Vodacom
Vodacom's reply17 Sept 2018, 06:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Sept 2018, 17:05
Official

Dear Alec

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further

Vodacom Consumer Website Team

AP
Alec P's update06 Nov 2018, 09:17
Reviewer Update
Good day. Since my last complain th port on one of my number was done. To date my other number has still nit been ported. I an getting no joy just promises. This is pathetic.