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jaco H
1 reviews | Active since Feb 2011
11 May 2024, 08:53
Change your speed without notice or reason
After a month of Downtime, I check my fibre package and see i've been downgraded to a 50/50mbps line from a 200/200mbps without any request from me. What is going one with Vodacom Fibre
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Vodacom's replyOfficial
13 May 2024, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2024, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team