NM
Nonhlanhla M
1 reviews | Active since Jun 2024
15 Jul 2025, 12:21
Change of Vodacom fibre subscription amount without my consent
Vodacom decided to change my contract on fibre without my consent, I had signed for a subscription of R299 per month but suddenly they increased it to about R600 a month without my consent or even checking if I will afford same.
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Replies (2)
Vodacom's replyOfficial
15 Jul 2025, 14:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jul 2025, 14:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NM
Nonhlanhla M's updateReviewer Update
15 Jul 2025, 16:53Thank you kindly for your assistance & guidance.
NM
Nonhlanhla M's update15 Jul 2025, 16:53
Reviewer Update
Thank you kindly for your assistance & guidance.