Change of ownership takes forever

<p>Four weeks ago, me and my wife, went to Vodacom Shop Brooklyn to uprade her cellphone. She asked if we could change the contract from my name to hers,. Anthea at Vodacom Shop Brooklyn said, its no problem. We just need to fill in these and that forms and it will be loaded to the system.</p> <p>A week went by and we heard nothing from Vodacom. I called and Anthea told us there was a signature missing on one of the forms. Thank for letting us know you where waiting for us, while we where waiting for you!!!</p> <p>We went in and signed the paper. A week late, and we had to call Vodacom again, as we heard nothing from them. Anthea simply said se could not open the page to load the transfer of ownership. So how long does a page take to open???</p> <p>Still we have not heard anything from her or Vodacom Shop Brooklyn.</p> <p>Why not just tell us she does not qualify or what ever the problem is, so whe could move on.?</p>