Change of ownership

Item: Vodacom
Rating: 1
Author: Gino A

We have tried to move ownership of one of our phone contracts for months with no success. We have spoken to different individuals at vodacom who keep assuring us that the problem will be fixed. When we then follow up via email, we receive no response. Do you guys actually have anyone that can really assist us.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

04 Oct 2021, 10:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply04 Oct 2021, 10:27

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Gino A's updateReviewer Update

04 Oct 2021, 10:31

Good day Vodacom

Please do contact us so that we can sort out the problem in an efficient manner.
We would appreciate the assistance

Kind regards

Gino A's update04 Oct 2021, 10:31

Reviewer Update

Good day Vodacom

Please do contact us so that we can sort out the problem in an efficient manner.
We would appreciate the assistance

Kind regards