1 reviews | Active since Jun 2017
Change of Address
<p>Soo, my husband has a contract with Vodacom - I use the number...We have called vodacom about 26million times to change the address on their side, and all 26 million times they say its done and will reflect within 24 hours - guess what, I checked the invoice now today and the address hasnt been amended -now i need to contact them again - is it science to change address details Vodacom?</p> <p>Or should we just cancel our contact?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I do not want to speak to anyone from Vodacomm because it is riduculous that they call me to confirm details which were confirmed 26 milllion times - what we need is our request to be actioned
I am sure you can access details of our request and the number of times we have put in such requests.
I need a copy of our invoice with the new address reflecting on it...no phone call...
#vodacommustfall
I do not want to speak to anyone from Vodacomm because it is riduculous that they call me to confirm details which were confirmed 26 milllion times - what we need is our request to be actioned
I am sure you can access details of our request and the number of times we have put in such requests.
I need a copy of our invoice with the new address reflecting on it...no phone call...
#vodacommustfall
Dear Mmathapelo
As discussed, feedback has been provided.
Regards,
RJ
Dear Mmathapelo
As discussed, feedback has been provided.
Regards,
RJ