Change my debitorder details without my premission - *****

My debit order has always been processed monthly through my Capitec account, and Vodacom has successfully deducted the invoice amount each month.

However, this month I was informed that I am apparently in arrears because the debit order was processed through Standard Bank. Nobody has been able to explain to me why this change happened or how my banking details were altered.

Please urgently investigate and correct my debit order details to reflect my Capitec account correctly.

Due to the inconvenience and lack of clarity regarding this matter, I would also like to request the immediate cancellation of my contract. Kindly advise on the process going forward.