Change my Contract and Identity Call to Private Numbers
<p>Vodacom change my Contract from a R120 talktime R120 sms and 750 data to a Small S R120 no data. They promised me 1gig confirmed in writing for 12 months for the way they handled my account. Now they made the same mistake as last month. I am so frustrated and cannot do this anymore. I cannot load data on my phone from the Vodacom app or my bank and now when I phoned Vodacom they want to load data now on the 30th. Tomorrow I am supposed to get new data. It is a little to late!!! Vodacom did not even try to contact me on all previous complaints since this past weekend and Hello Peter (2nd compliant).</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
