1 reviews | Active since Aug 2016

29 Nov 2016, 08:07

Change my Contract again to whatever they want

<p>I battle to change my account now for the last 6 months and each time they promised to sort it out. Vodacom even admitted to making mistakes on my account and given me 1 free gig for a year. They change my contract again over the weekend and I cannot load data and all my numbers is showing private numbers. I contacted them and they promised to get back to me within 24 hours. I was ignored once again. REF: 003S~SCR4</p>

0
Replies (2)
Vodacom
Vodacom's reply29 Nov 2016, 10:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update30 Nov 2016, 08:02
Reviewer Update

I am still waiting for someone to contact me.