Change from pre paid to Contract not correctly done and additional month on contract why

<p>Issue 1 - Switched from prepaid to contract, didn't ask for a new number, however new number was assigned - Reported 13 April not resolved as yet:</p> <p>I app**** for new Contract<br />Click on web page keep my number (Port from prepaid to Contract)<br />Vodacom consultant phoned me and I stated I want my primary number to be ported.</p> <p>Received the device on 4th of April 2017 without a new sim card<br />On 5th April 2017 I did a sim swap as new device uses a nano sim.</p> <p>As I requested porting from prepaid, I waited several days for airtime to be reflected<br />kept checking the Android application and using the USSD command.<br />Airtime wasn't reflecting</p> <p>On android application only my primary Number.</p> <p>Several days past and airtime wasn't reflecting</p> <p>Logged into vodacoms webpage and found a 081 number which I never seen before.<br />this number had the airtime and data allocated to it.</p> <p><br />However this isn't what I asked for.<br />If a new number was assigned why wasn't a sim card for this new number included in delivery?</p> <p><br />Your system keeps having problem with this number and its not on the Android application</p> <p>As I didn't request for new number and didn't receive any advantage for airtime or data.<br />I didn't receive a sim card.<br />I can't be held liable for charges of Data or airtime.<br />I might be held liable for Device charges , however significant risks and rewards where not transferred.</p> <p>According to accounting standards</p> <p>Revenue arising from the sale of goods should be recognised when all of the following criteria have been satisfied:<br />[IAS 18.14]<br />the seller has transferred to the buyer the significant risks and rewards of ownership<br />the seller retains neither continuing managerial involvement to the degree usually associated with ownership nor effective control over the goods sold<br />the amount of revenue can be measured reliably<br />it is probable that the economic benefits associated with the transaction will flow to the seller, and<br />the costs incurred or to be incurred in respect of the transaction can be measured reliably<br />Please correct the mistake and allocated the contract as requested to existing my primary number<br />If not allocated to the number requested, I am not liable as ownership didn't transfer</p> <p>Issue 2 - Contract period issue - Reported several time</p> <p>I had 4 Contracts with Vodacom on my primary number before cancelling switching to prepaid and retaken up the above contract.</p> <p>First Contract Signed on 16th March 2009<br />Paid full Amount (no pro rata) for March 2009. Therefore 24 months later is February 2011, as I paid in full, for first month. However Contract end date on your system was than shown as 15th March 2011</p> <p>Here is a detail account of each contract</p> <p>Contract 1 - Family TopUp 135<br />Updgraded in 21st Month</p> <p>Contract 2 - TopUp 275 S<br />Held for 27 Months, as from Upgrade Contract moved end date from 15th March 2011 to 15th March 2013</p> <p>Contract 3 - TopUp 275s</p> <p>I cancelled the TopUp 275s, 30 days before end of February. Was forced to pay for March. During February I upgraded to uChoose Flex 350 which started on 1st March</p> <p>Contract 4 - uChoose Flexi 350 I saw this deal with in cancellation period and Upgraded before Contract end</p> <p>My question remains why was I forced to pay for an additional month of March 2015 if I cancelled 30 days before end of February?<br />At that time making it a 73 periods in total I paid for and not 72 periods (3 contracts x 24 periods each).</p> <p>After the 4th Contract my total period is 97 and not 96 periods (4 contracts x 24 periods each).</p> <p>How can a customer have a 24 period contract and cancel with 30 days before end of contract term and not pay for a addition period?</p>