DK
Danielle K
1 reviews | Active since Jul 2011
27 Mar 2015, 08:38
Change fixed contract fees within 1 MONTH!
With reference to my previous two reports, within one month, of my extreme dissatisfaction with Vodacom today I receive an email saying that my Smart M subscriptions are both going up with R20. As far as I am aware, I signed a fixed contract for a 2 year period - what is the point of such a contract then and Vodacom running a deal like that and then just come and change the price WITHIN ONE MONTH! This is NOT what I signed up for this is ridiculous, I am in a fixed contract. Once again, you advertise something and then end up doing something else. What is going on at Vodacom??
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Replies (1)Vodacom's replyOfficial
30 Mar 2015, 07:31Hello Danielle7,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Mar 2015, 07:31
Official
Hello Danielle7,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
