MM
Mpho M
1 reviews | Active since Dec 2020
16 Dec 2020, 04:52
CHANGE COURIER COMPANY
Vodacom, change the courier company that you are using!!! I'm sure you've heard of this complaint before and there's a reason for it!!!! Communication between yourselves and RAM isn't working! You say one thing and RAM says another!! The online customer experience is trash at best and you're expecting me to run between the two of you to answers about my delivery. Nothing is straight forward. I'm deeply frustrated and annoyed about my experience with you and I would like for this to be resolved ASAP!
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Vodacom's replyOfficial
16 Dec 2020, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Dec 2020, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team