WS
Willem S

1 reviews | Active since Mar 2014

25 May 2015, 08:56

Change contract as they feel like

Vodacom just changes your contract when they feel like. How can this be legal and customers just have to pay more. Why dont they wait for your contract to finish like any other company and then change. You take a contract thst suits your budget but what is the point if they increase it after you signed for it. This is *****ing. If they cannot budget they should appoint people who can

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Replies (1)
Vodacom
Vodacom's reply25 May 2015, 11:03
Official
Hello willem stadler,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team