NR
Nomkhosi R
1 reviews | Active since Jul 2024
07 Aug 2025, 08:03
*****
I would like to repot Vodacom I took the contract with them 2022 November buy iPhone 13 Pro Max the contract was 36 months and its ended November 2024 I was paying 1600 but since last year December they were deducting 1000 they said it for insurance of which buy the time I bought the phone the insurance wasn’t that expensive and June this year I cut the insurance because of that amount I was paying now they took me into their lawyers stating I’m owing them
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Replies (1)Vodacom's replyOfficial
07 Aug 2025, 08:54 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Aug 2025, 08:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
