FR
Frans R
1 reviews | Active since Jul 2011
18 Dec 2020, 10:31
Cervice as long as you keep paying
I wish this to be directed to the CEO of Vodacom Up to now i havent had problems with Vodacom my contract is due for an upgrade next month but i'm refused a premature upgrade and my contract is paid up to date i can only be contacted via email due to a device thats out of order its clear now Vodacom doesn't care about its customers as long as they keep on paying but when it comes to service that doesn't mean anything i'm just told to wait it out
Helpful (0)
Replies (7)0
Replies (7)
Vodacom's replyOfficial
18 Dec 2020, 10:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2020, 10:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Frans R's updateReviewer Update
18 Dec 2020, 11:48I cannot accept phone calls as i have no phone
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Frans R's update18 Dec 2020, 11:48
Reviewer Update
I cannot accept phone calls as i have no phone
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Frans R's updateReviewer Update
18 Dec 2020, 12:15I would like to check i received an email and was called by the name of Petrus which is my fathers name mine is Frans the number *** is my contract please confirm
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Frans R's update18 Dec 2020, 12:15
Reviewer Update
I would like to check i received an email and was called by the name of Petrus which is my fathers name mine is Frans the number *** is my contract please confirm
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Frans R's updateReviewer Update
18 Dec 2020, 12:52Regarding my previous query since when is my name Petrus
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Frans R's update18 Dec 2020, 12:52
Reviewer Update
Regarding my previous query since when is my name Petrus
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Frans R's updateReviewer Update
28 Dec 2020, 09:10Please direct to the CEO's office thank you
Looks like its problem on top of problem just went into a vodacom shop to upgrade apparently my finance has been removed i have been paying contact up to date why ? The CEO's office approving my upgrade Thank you for his office helping me
Looks like its problem on top of problem just went into a vodacom shop to upgrade apparently my finance has been removed i have been paying contact up to date why ? The CEO's office approving my upgrade Thank you for his office helping me
FR
Frans R's update28 Dec 2020, 09:10
Reviewer Update
Please direct to the CEO's office thank you
Looks like its problem on top of problem just went into a vodacom shop to upgrade apparently my finance has been removed i have been paying contact up to date why ? The CEO's office approving my upgrade Thank you for his office helping me
Looks like its problem on top of problem just went into a vodacom shop to upgrade apparently my finance has been removed i have been paying contact up to date why ? The CEO's office approving my upgrade Thank you for his office helping me
FR
Frans R's updateReviewer Update
28 Dec 2020, 09:43Thanks to the Vodacom CEO for helping i'm able to upgrade but the Vodacom shop informed my my finance has been removed i have been paying my bills on time and no arrears i would like this to be directed to the ceo's office please. Aagain i wold like to thank him and his office for the help its greatly appreciated
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Frans R's update28 Dec 2020, 09:43
Reviewer Update
Thanks to the Vodacom CEO for helping i'm able to upgrade but the Vodacom shop informed my my finance has been removed i have been paying my bills on time and no arrears i would like this to be directed to the ceo's office please. Aagain i wold like to thank him and his office for the help its greatly appreciated
FR
Frans R's updateReviewer Update
29 Dec 2020, 11:12Thank you to the CEO of Vodacom Mr Joosub my issues has been resolved
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Frans R's update29 Dec 2020, 11:12
Reviewer Update
Thank you to the CEO of Vodacom Mr Joosub my issues has been resolved