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Dino M
1 reviews | Active since Oct 2010
13 Jun 2022, 21:15
Ceo's office cannot assist in closing account after 2years!
For 2 years Vodacomr choose to keeo my account open despite being out of contract and having a zero balance. During this time there were ********** charges which i was never reimbursed for. According to Thato Makoti is adamant that my account is zero so they can keep it open. Thato is from Shameel Joosubs office. Yes, the ceo. The account will remain open for ***** to be committed again. Beware of Vodacom.
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Vodacom's replyOfficial
14 Jun 2022, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jun 2022, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DM
Dino M's updateReviewer Update
14 Jun 2022, 20:11No! I am still waiting for my account closure letter and your legal team to update creditscore... it is NOT resolved. Dont let Thato lie to u
DM
Dino M's update14 Jun 2022, 20:11
Reviewer Update
No! I am still waiting for my account closure letter and your legal team to update creditscore... it is NOT resolved. Dont let Thato lie to u