RB
Robert B

1 reviews | Active since Jun 2016

18 Jun 2016, 10:23

CEO should get the sack

<p>Over last few weeks, the mobile app, webisite and customer service have all stopped functioning.</p> <p>Unable to purchase additional data bundles on contract as stores are useless and customer service just say that they are using a new system. Cant get invoices and statements as website not working properly!</p> <p>I have three contracts with Vodacom and definitely wont be upgrading later this year.</p> <p>Vodacom are a pile of junk!!</p>

0
Replies (1)
Vodacom
Vodacom's reply19 Jun 2016, 05:15
Official

Dear Customer,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Consumer Website Team